Mikayla Takacs2023-11-17T15:48:19-05:00September 27, 2023|
Lisa Baker is the Founder of Ascentim LLC, a coaching practice that guides its clients to live more meaningful and abundant lives, and she is the guest on this episode of the Training Unleashed podcast. Lisa spoke with our host Evan Hackel about her unique approach to achieving success.
Why Lisa Left the World of Fortune 500 Businesses to Start Her Own Firm
She chose to leave corporate life so she could pursue her calling to help others reach their peak levels of success. “Outside that corporate world,” she told Evan, “people have more freedom to say and do things.”
Lisa explains, “I’ve merged my executive leadership experience with my greatest passions – faith, family, and financial freedom – to create my coaching practice, Ascentim. At Ascentim, we guide our clients to live more meaningful and abundant lives through an awakening that uncovers who they really are, what they value, and their purpose – using it all to create the career and life of their dreams.”
Lisa Explains Her G.R.O.W. Approach to Coaching
G.R.O.W. is a process and a methodology Lisa created to help people move from where they are to where they want to be.
The four steps of G.R.O.W. are:
• Gain Insight – This means gathering the information that you need to move ahead toward success. “Many times a person in an organization is struggling to add a new skill or overcome some obstacle, but is blocked and doesn’t know what the blockage is,” Lisa told Evan. “So that person has to strive to understand what is really taking place. What skills do they need? What connections?”
• Realize New Possibilities – Once you have gained insight, you can start to consider what you can do with the information you have gathered. “Where do you want to go?” Lisa asks, “what is now possible for you?”
• Overcome Obstacles – This phase is all about planning. “Life always brings obstacles our way,” Lisa says. “We didn’t expect some of them, but there are other obstacles we can anticipate and plan for. “
• Win – This means winning at life. It’s bigger than just winning in your career. It has to do with your life and your legacy. “Winning is all about defining what success looks like to you,” Lisa says, “and for each of us, that is something different.”
Evan Hackel observed, “Part of the problem is that when people don’t define success, they never feel successful.” Lisa agreed.
Lisa on Helping Younger Employees Grow
“Younger people value the idea of having a pathway for their careers. However, many of them think that path should be very fast, and straight up. So part of managing those people is to expand their understanding of how careers grow.
“It’s not always linear. Sometimes you take some side steps. You might even see it as a step backward . . . and that’s all good.”
How Training Departments Can Support Individual Growth
Lisa says that training departments can incorporate the G.R.O.W. process in their training. “And they can also bring a more holistic approach to training that addresses a broader base of considerations than just their career,” she adds. “One of them is finance.”
A Special Offer
Lisa would like to offer listeners a copy of her new eBook Financial Therapy: Change Your Beliefs and Change Your Life. To get your copy, CLICK HERE and enter the promotional code FREE BOOK at checkout.
About Our Guest
Lisa L. Baker has more than two decades of financial experience in Fortune 500 companies and is a Ramsey Certified Master Financial Coach. No stranger to financial hardship, she bounced back from extreme debt and bankruptcy to retire at the age of 54 – DEBT FREE! She shares her wisdom with others who are ready to go from financial bondage to financial freedom.
Lisa earned a Bachelor of Science in Business Administration from Saint Louis University. She is a certified Personal and Executive Coach (The CaPP Institute) and a member of the International Coach Federation (ICF). She also holds a certificate in Diversity, Equity and Inclusion in the Workplace from the University of South Florida Muma College of Business.
Our Training Unleashed podcast host Evan Hackel sat down with Crista Grasso, the creator of the Lean Out Method, a simple way to grow a business to scale in the right way, by minimizing waste and maximizing efficiencies, and a known authority on helping global businesses simplify and scale. The two discussed the importance of growing your business to the right scale.
What Do You Need to Focus on As You Scale?
Crista says there are four factors to consider: Strategy, Planning, Systems and Team
One common problem is that when things are not working well, many companies assume they need to add more people. Yet the real problem could be something else: they don’t have the right systems in place.
And if they pause and simplify, many companies find they can stretch their people a bit further and align them with roles that will get more from the business.
Where to Focus as You Scale
If you can focus on your most important goals as a company – where you really want to be and what you really want to achieve – that will help you pinpoint activities where you can reduce your energy and your resources.
Unless you have clarity of vision, everything will seem like an amazing opportunity and you can invest your people, time and effort in the wrong areas. So the first step is to clarify your vision, so you engage in activities that are directionally correct.
On a Bigger Vision of Training
Training plays a critically important role in helping a company grow to scale provided the company asks not only “what are we doing?” but, “why are we doing it?”
Crista’s One Biggest Tip for Members of the Training Unleashed Community
“Have that clarity of vision,” Crista says. “If you know what is directionally correct for your organization, it will help you make the right decisions and help you grow to scale.”
A Special Offer
Crista has written a guide that outlines the top ten ways that people waste time and waste money in their businesses. She invites you to download your free copy HERE.
About Our Guest
Crista Grasso is the go-to strategic planning and systems expert for online businesses when they want to scale. Known as the “Business Optimizer,” Crista has the ability to quickly cut through noise and provide clarity on the core things that will make the biggest impact to scale a business simply and sustainably. She is the founder of the Lean Out Method, creator of the Lean Business Scaling System, and host of the Lean Out Your Business Podcast.
When you improve sales training, you improve your bottom line. But what kind of changes should you make, and what results can you expect? Host Evan Hackel sits down with Jeremy Miner, sales training expert and CEO of 7th Level, to explore these questions and more in this episode of the Training Unleashed podcast.
Jeremy asks, “Is training something that you did, or is it something that you do?”
Please take a moment to think about that question. Jeremy is telling us that if you want to sell more, you need to do sales training continually. Top athletes and sports teams don’t only train when they’re young or just starting out. They train every day. And if you want your organization to succeed, you need to do that too.
One Big Hidden Impediment to Selling More Today
Post-pandemic, your customers are more cautious and skeptical about making the wrong buying decisions. Your salespeople need to address that fear.
There is More Clutter to Cut Through than Ever Before
Checking email, for many people, is the first thing they do in the morning—even before they get out of bed or walk down the hall. When they drive to work, they hear ads on the radio and drive past billboards. And at the end of the day before they go to bed, they look at Facebook and other social platforms.
If you can’t find a way to cut through all that clutter and deliver your sales message, you are simply not going to sell more.
Sales Training Needs to Be Virtual
Jeremy points out that kids do not learn to ride bicycles by attending seminars. They learn to ride bikes by riding bikes! In a similar way, if sales professionals are selling virtually, then sales training needs to be virtual and based on real-world experiences of selling to people.
Jeremy told Evan, “If you want to continually hone your skills and actually learn how to apply them, you want to continually hone those skills in virtual sales training every single day.”
Why the First Few Seconds of a Sales Call Are Critically Important
Jeremy says that if a salesperson is only fixated on making a commission, that salesperson develops what he calls “salesperson’s breath,” which can be smelled 100 feet away. And when prospects are confronted with a salesperson who has entered that state, they immediately go into a fight or flight state and cannot be sold to.
Curiously, this can happen when salespeople become too excited about their products. Today, are we learning that if you don’t want to scare your prospects away, you need a calmer approach in which you come across as calmer and more unbiased.
Jeremy’s Tip to the Training Unleashed Audience
At the end of every episode of Training Unleashed, Evan asks his guest to offer one tip to members of the audience. Jeremy’s tip for us:
“Every time you are selling something, you are selling change. And you do that not by telling people anything, but by asking questions that allow them to tell themselves what that change will be. You need to show them that making that change is safer than staying in the status quo. If they stay in the status quo the problems stay the same.”
About Our Guest
Jeremy Miner is the Chairman of 7th Level, a Global Sales Training company that was ranked #1,232 of the fastest growing companies in the United States by INC magazine’s list of the top 5000 companies in 2021. He is also a contributor for INC magazine and has been featured in the Wall Street Journal, Forbes, Entrepreneur magazine, and a host of other publications.
“The single most effective way to sell anything to anyone in 2021, is to be a problem finder and a problem solver… NOT a product pusher.”
For Jeremy Miner, the embodiment of this philosophy has made him one of the
wealthiest sales professionals on the planet. During his 17 year sales career, Jeremy was recognized by the Direct Selling Association as the 45th highest earning producer, out of more than 100 million salespeople – selling anything, worldwide! His earnings as a commission-only salesperson were in the multiple 7-figures, EVERY year.
Jeremy’s unique brand of sales training pioneers the use of behavioral science and human psychology, reflective of his deep studies in the subject from Utah Valley University.
Jeremy is the host of the podcast, Closers are Losers, and his new book, The New Model of Selling: Selling to an Unsellable Generation – co-authored by Jerry Acuff – CEO of Delta Point, is being published Fall of 2022.
In this instalment of the Training Unleashed podcast, host Evan Hackel sat down with Dr. Michelle K. Johnston to discuss the shift in leadership style from a “command and control” style to one based on building connections with yourself, your style of communication and your organization.
What Is the shift in Leadership that Michelle Has Identified?
Michelle noticed this change in leadership style when she realized that executives who were still using a “command and control” style were getting pushed out of organizations and were no longer valued.
The New Leadership Is About Connection, Connection, Connection
Michelle’s research found that leaders who were getting pushed out had failed to establish a deep connection with the people on their teams. Their teams didn’t trust them. Their teams thought they were inauthentic, sometimes fake. They wondered, who is this person?
They couldn’t tell because their leader was putting on a professional act by trying to look like what a leader should be. And she saw that today’s most effective leaders are all about connection.
Michelle’s Deeper Levels of Connection
Connect with Yourself
Michelle describes this step as “giving yourself permission to be who you really are.” She stresses that to become connected to yourself, you need to engage in a lot of self-reflection. Spend a lot of time owning your story. Who are you? Where are you from? What is a significant life event that made you who you are today? What did you learn from that? How did it shape you? Also ask, what are your superpowers? What are your strengths? Do you really understand yourself?
When you are comfortable in your own skin, you can bring your “whole self” to your work and your teams. Only then can you really connect with others.
Connect to Your Communication Style
Michelle has developed a self-assessment tool about identifying and owning your communication style. She includes it in her new book The Seismic Shift in Leadership: How to Thrive In A New Era Of Connection.
Owning your communication style means asking questions like . . .
- Who am I?
- How do I “show up” as a communicator?
- What are my defaults?
As she went through this assessment, Michelle determined that her greatest strengths lay in being a nurturing coach and a facilitator. But she had been suppressing those natural skills because she believed that if she wasn’t a “command and control” leader, people wouldn’t take her seriously. It took courage, but over time she was able to develop a leadership style that allowed everyone to connect to her and to grow and learn from each other.
“And so I had to take that huge risk to go in and do things differently that were more me and felt authentic,” Michelle told Evan. “And once I did that, then I was connecting with those around me. So that’s that second level of connection with your team.”
Connect to Your Organization
Michelle interviewed 18 business leaders from around the world and helped them deconstruct and understand their connection to their organizations. She had them talk about their successes and their failures, for example. And she has them explore questions like these:
• How do I most successfully connect to our organization?
• Am I able to align people with the organization’s goals?
• How does my calendar help me align and support your organization’s goals?
• How do you create an environment of psychological safety and trust in each other?
About Our Guest
Dr. Michelle K. Johnston is a management professor, executive coach, and leadership expert helping leaders achieve results through meaningful connection. She is an award-winning professor studying leadership and business communication, and her research has shown a clear link between a team’s effective communication and its positive financial performance. Michelle is a celebrated keynote speaker presenting at conferences and events nationwide. She received her PhD in communication from Louisiana State University and was named to the prestigious 100 Coaches group, which consists of the top executive coaches around the world. Michelle serves as the Gaston Chair of Business at Loyola University New Orleans where she teaches in the graduate and undergraduate programs in the College of Business. She lives in her beloved city of New Orleans, Louisiana, with her daughter, Elizabeth.
In this Training Unleashed podcast, host Evan Hackel interviewed Tony Martignetti, Chief Inspiration Officer at Inspired Purpose Coaching, trusted advisor and leadership coach. They discussed the critical role that inspiration plays in helping companies succeed.
Why We Need to Be Not Just Motivated, But Inspired
Inspiration is the tool that keeps leaders motivated. It is the fuel that helps us center on what Tony calls “Our soul’s purpose.”
How do we identify that fuel? Tony says it is as simple as identifying what “lights us up” in our lives and our companies.
How to Inspire Everyone in Our Organizations
Tony says one key is to identify what is inspiring the people we lead.
The clues to where that organization lies can often be found in the stories that people tell about achievements that make them proud. Those stories have a plotline that contains what Tony calls “flashpoints” – those moments that taught them lessons that they then brought back into the real world and used to create change.
The challenge, he states is to find meaning in those flashpoints and to use that meaning to inspire and move forward.
Why Everyone in an Organization Should be Inspired
It is important for the leader to be inspired. But that is not enough. Real change and growth will only occur when everyone in the organization becomes inspired. Getting that to happen is the leader’s greatest challenge.
“It starts by really connecting with people and understanding what’s driving them,” Tony explained to Evan. Getting that to happen begins when you consider what brought those people to your company.
“Everyone has their own things that they’re driven by,” Tony states. “But you have to start by painting them a picture and giving them a scene that shows why you are all there.”
A Special Offer
Tony encourages you to contact him at Inspired Purpose Coaching and to schedule a complimentary 30-minute session with him. There is no obligation. “From there, we can see if we are a good fit,” he explains.
About Our Guest
Tony Martignetti is a trusted advisor, coach, experience creator, author, podcast host, and speaker. He brings together over 25 years of business and management experience, formal training, and extreme curiosity to elevate leaders and equip them with the tools to navigate through change and unlock their true potential.
He loves guiding people to find clarity in their lives so they are energized, fully present, and unstoppable. When leaders unlock their potential and lead from a place of inspired purpose, they impact and inspire everyone around them. He has dedicated himself to helping people live inspired lives.
Learn more at Inspired Purpose Coaching.
Lee Caraher is the founder and CEO of Double Forte, a national public relations and digital media agency, best-selling author of The Boomerang Principle: Inspire Lifetime Loyalty from Your Employees, and recent guest on the Training Unleashed podcast where Lee shared her proven strategies for building an empowered workforce with host Evan Hackel. Lee is an expert on managing the media, leading people, building an empowered workforce, and a communication ninja.
We know you will profit from every big idea Lee and Evan discussed.
One of the big ideas: there is a disconnect when training executives and their teams separately
The training that many companies give their senior managers doesn’t work. Why? Lee explains the flaw in training senior managers and their teams as two-fold.
One issue, according to Lee, is that many companies send their leaders to off-site training programs, where experts give the leaders big ideas. But when those executives return to their companies and start to explain all those new ideas, their teams respond with, “What are you talking about? What is this new language you are using?”
That is the first disconnect.
Another disconnect occurs when top executives never take the training that is being delivered to their employees. They think they’re too busy. Or perhaps that the training is beneath them. And when nothing changes, the executives think the people in their organizations are resisting.
One solution Lee proposes is for executives and their teams to attend training together. In that way, everyone can determine how they can move forward together. And cooperation becomes the focus.
A Special Offer
This is the best offer EVER!
Lee explains, “One of our goals at Double Forte is to help women and people of color become more noted as experts in their fields . . . not to make them experts, but to take people who are already experts in their field and have them get noted for it.”
Double Forte is on a mission to train 5000 accomplished women managers to be spokespeople for themselves and their companies… they are halfway to reaching their goal.
The offer: Lee explains, “We can’t go in and do an eight-hour session with everybody who wants to do this. But we can do a two-hour training session or two and a half hours, with you and your team for free if you are a nonprofit. If you are a business, it’s not free. But we will show you exactly what to do to get quoted by the media, because when that happens your star rises, your income rises, your gravitas rises, and you have many more options in your career.”
To take advantage of the offer: connect with Lee at [email protected] for more information about the offer and to make sure you and your team are a right fit for their mission.
About Our Guest
Lee Caraher is a CEO, best-selling author, and sought-after speaker. Founder and CEO of Double Forte a national PR & Communications firm in San Francisco, New York, and Eau Claire, Wisconsin, Lee is an acclaimed communication strategist known for her practical solutions to big problems. Her company works with companies big and small that are making a difference in their categories.
Lee’s the author of Millennials & Management based on her experience with failing and then succeeding at retaining Millennials. Her second book, The Boomerang Principle helps companies create high producing, positive work cultures that employees want to return to – a critical factor in sustainable businesses.
Lee has a reputation for building cohesive, high producing teams who have fun together at the same time. She is a straight talker who doesn’t hold too many punches, although she does her best to be pleasant about it. Her big laugh and sense of humor have gotten her out of a lot of trouble.
Lee is active in the community and currently serves on two nonprofit boards. A graduate of Carleton College, Lee is currently running her company from home whilst we all wait to see how the pandemic shakes out (and is happy that she finally has something relevant to share from her Medieval History degree).
In this Training Unleashed Podcast, our host Evan Hackel interviewed Kimberly Gerber, CEO of Excelerate and executive coach. We know you will benefit from Kimberly’s no-holds-barred insights into what many leaders do both right and wrong as they strive to build successful organizations. Here are some of the leadership opportunities that came to the surface in the interview.
Leadership Opportunity: Hire and Promote the Right People
Often, leaders hire the wrong people for the wrong jobs. But Kimberly points out that just as often, companies hire the right people and place them in the wrong jobs.
Why do company leaders make this mistake? One reason is that executives who are interviewing tend to over-prioritize the personal connection they feel with candidates.
Kimberly also observes that hiring executives are prone to evaluate internal candidates by looking at the jobs they have performed in the company and overlook the fact that internal candidates could have a “whole other background” of skills that they could bring to the new role.
Leadership Opportunity: Retain the Right People
Kimberly told Evan that in the wake of Covid-19, many companies are simply not doing enough proactively to retain their talent. Companies need to get their most important employees on employee incentive and reward programs, so they will not want to leave.
Leadership Opportunity: Connect Personally with Employees
According to Kimberly, another reason people leave is that the leaders fail to invest in them on a personal level. “People want to know that a leader has your back . . . is investing in you from a mentoring perspective . . . is taking the time to craft a career plan for you and providing opportunities for you to grow your skillset. Those are the leaders that people will hang around for.”
Leadership Opportunity: Build Trust
Loyalty results when people trust that a leader will give them the opportunities to keep growing and simply to feel good about collaborating with him or her. Kimberly stated, “When people feel that way, they think, `I’ll stay with this company, even though I might be leaving money on the table.’” Evan agreed and noted that while people like money, it is usually not the most important motivator to follow a leader and give their utmost to an employer.
Leadership Opportunity: Invest in Great Training
Kimberly observed that leaders should take the lead in having their organizations provide inspiring training to their people. Doing so does more than teach people skills, it demonstrates that a company is making a committed, long-term investment in every member of the team.
A Special Offer
Kimberly Gerber invites all members of the Training Unleashed community to take the Promotability Assessment that you will find on the Excelerate website.
About Our Guest
Kimberly Gerber is the founder of Excelerate, an innovative executive development firm specializing in helping leaders prepare for and succeed in C-level roles. For 30+ years, she has helped transform the impact of 1500+ leaders across 100 companies.
The creator of several innovative leadership development programs, Kimberly helps senior leaders create strategic vision, build strong cultures, elevate leadership presence, and finesse communication to strengthen their impact on teams and organizations.
Kimberly and her team at Excelerate have provided more than 38,000 hours of coaching, training and strategy work, helping her executive clients master the five elements of successful executive-level leadership—boosting a 94% client promotion rate and a 100% client re-hire rate. Her focus of candor and kindness is designed to help her clients become the best version of themselves.
Richard Shaull is co-founder and CEO of a company called Unleashed CEO. Richard has helped hundreds of businesses implement the right systems and teams, enabling them to rapidly scale.
In a recent Training Unleashed Podcast, Richard and host Evan Hackel discussed Richard’s exciting idea that what companies need today is what he calls Chief Everything Officers –leaders who practice the ability to wear many hats at once and unleash the power of their associates.
What It Means to Be a Chief Everything Officer
Richard told Evan that this new kind of executive – a Chief Everything Officer – is someone who sits in an executive seat in a company but finds themself wearing many more hats than they anticipated. They’re spinning more plates than they feel like they can keep going at any one time and putting out fires all the time – forced to live in what Richard calls “a reactive state.”
“None of us wants to own that identity,” Richard told Evan. “But if we’re honest with ourselves in a moment of self-reflection, we’d say, `Yeah, I’m playing Chief Everything Officer. In any moment I could be Human Resources Officer or whatever the need may be.’”
Listen to the entire podcast to hear Richard’s tips that people can use to help build a mindset that a Chief Everything Officer needs.
A Power Tip from Richard
When asked for one tip for the audience, Richard answered, “Establish a daily practice of silence and stillness where you reflect on who you want to be and what you see. I can’t tell you how impactful that practice has been in my life as a leader. I get away from my phone and my email and use that time to set an intention.”
A Special Offer
About Our Guests
Richard Shaull is Co-Founder and CEO of Unleashed.ceo. After playing Chief Everything Officer in several of his own businesses nearly killed him, Richard made it his mission to ensure other business owners didn’t go through the same struggles alone. Much of what he’s accomplished is attributed to his ideology of “standing on the shoulders of giants.”
Richard has helped hundreds of businesses implement the right systems and teams, enabling them to rapidly scale. Outside of helping companies reach unbelievable growth, Richard is also a proud husband and father of two girls, and a man of deep spiritual conviction. He is also a connoisseur of craft coffee and cooking.
Mark Mears is the founder and Chief Growth Officer at Leaf Growth Ventures LLC, a consulting firm that helps companies focus on strategic planning and execution. Mark is also author of the new book The Purposeful Growth Revolution: 4 Ways to Grow from Leader to Legacy Builder.
In a recent Training Unleashed Podcast with host Evan Hackel, Mark talked about using the power of purpose to revitalize your company and unlock new levels of success.
Mark believes that successful businesses are purpose-driven. But his insights go deeper than that. “Companies should understand that employees or team members do not want to just be an employee ID number. They want to feel like they’re part of the process, that they’re making a difference, that they’re connected to something that’s bigger than just pulling a shift, clocking in and out and getting paid every other week. They don’t want that anymore. They have put up with it for years – we all have.”
He continues, “And so, the great repurposing has given us a pause for employers to look and say, `Let’s look at this pragmatically. We’ve all heard that our people are the most important and valuable resource on our balance sheet or, `Our people make the difference.’ But how can we make those words more than just an empty set of platitudes? We’ve got to put the meat on the bones. We’ve got to say, okay, how are our people the most important? How can we listen more deeply than we’ve listened before to really understand what and who is most important in their lives?… We’ve got to get this right. And that’s why I call it the Purposeful Growth Revolution, because not only is it circular, but there is this uprising in the people, and we must recognize that they’re mad as hell. They’re not going to take it anymore.”
Make sure you listen to the entire episode to hear more about unlocking the power of purpose in your organization.
A Special Offer
Visit https://www.markamears.com/free-book-chapters and sign up to receive free chapters from Mark’s book The Purposeful Growth Revolution: 4 Ways to Grow from Leader to Legacy Builder.
About Our Guests
Mark Mears is Chief Growth Officer at Leaf Growth Ventures LLC, a consulting firm that helps companies focus on strategic planning and execution. Mark is also author of the new book The Purposeful Growth Revolution: 4 Ways to Grow from Leader to Legacy Builder.
During his 30+ year career serving in a variety of executive marketing and leadership positions – spanning both agencies and brands – he has gained a unique and well-rounded perspective working for or with GROWTH brands such as PepsiCo/Pizza Hut, McDonald’s, Frito-Lay, JCPenney, NBC/Universal and The Cheesecake Factory among many others. His personal experiences, along with Best Practice observations of others he admires, led him to develop L.E.A.F. – a proven model to help maximize the full GROWTH potential of Individuals, Teams and Brands — founded upon 4 ‘revolutionary’ and purposeful processes: L.eadership, E.ngagement, A.ccountability & F.ulfillment. L.E.A.F. Growth Ventures can help achieve your stated GROWTH goals – whether you desire to grow an emerging brand, or reignite growth in a mature brand.