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Navigating Diversity and Equity Across Borders: Insights from Toby Mildon

Toby Mildon is on a mission to help put the right strategies in place to improve retention, innovation, productivity, profitability and so much more. In this episode of Training Unleashed, Evan Hackle and Toby have an enlightening discussion on diversity and inclusion.

Comparing Diversity Discussions: UK vs. US

The definitions of diversity, equity, and inclusion are remarkably similar in the UK and the US. Toby emphasizes the importance of all three elements for creating a fair society. Diversity includes everyone, inclusion enables full contributions, and equity emphasizes personalized approaches. Toby introduces the iceberg analogy, stating that visible characteristics represent only 10% of our diversity, while the remaining 80% consists of invisible attributes. Understanding this diversity is crucial for creating an inclusive and respectful work environment.

Impact of Bias on Decision-Making

Bias, often automatic and unintentional, significantly influences decision-making, especially in critical situations like hiring or promotions. Toby highlights the importance of being mindful, curious, and challenging assumptions to understand individuals and their strengths.

Six Signature Traits of Inclusive Leadership

Toby shares the six traits identified by Deloitte for inclusive leadership:

  1. Curiosity: A trait essential for inclusive leaders.
  2. Cognizance: Being aware of biases and blind spots.
  3. Courage: Fostering honest, frank, and brave discussions.
  4. Cultural Intelligence: Understanding and navigating different cultures.
  5. Collaboration: Encouraging effective collaboration across teams.
  6. Commitment: A commitment to diversity and inclusion, challenging the status quo.
Inclusive Growth: Good for Business

Toby emphasizes that diverse teams make better decisions, and McKinsey’s reports support the idea that diverse leadership teams lead to more profitable businesses. Inclusive cultures improve creativity, innovation, customer experiences, and employee retention, leading to positive business outcomes.

About Our Guest

Toby Mildon, the founder of Milton Echo Ltd., is a dedicated advocate for fostering inclusive cultures within organizations. With a wealth of experience, Toby collaborates with clients to drive positive change, improve productivity, and create environments where everyone feels valued. For more information about Toby Mildon and his work, visit Milton Echo Ltd.. Connect with Toby on LinkedIn, where he shares valuable content regularly.

2024-01-29T17:36:23-05:00February 21, 2024|

Mastering the Art of Leadership: A Conversation with Chad Brown

Chad is an Associate Partner at Take New Ground and the host of The Naked Leadership Podcast with the founding partners of TNG (Take New Ground). In this episode, Evan takes a deep dive into the world of leadership with our special guest, Chad Brown. With a wealth of experience and insights, Chad is here to share his perspectives on what it takes to be an exceptional leader.

Defining Leadership

At the heart of this episode is Chad’s definition of leadership – an art form that involves inspiring and empowering others. Drawing from his diverse background and extensive leadership roles, Chad sets the stage for a conversation that goes beyond conventional leadership norms. Evan delves into the qualities that make a great leader, exploring authenticity, empathy, and adaptability with Chad. According to Chad, titles and authority don’t define leadership; instead, it’s about influence, service, and creating a culture of collaboration. The discussion serves as a guide for both emerging and experienced leaders, offering insights into what truly matters in leadership.

Navigating Challenges: Lessons from Chad’s Journey:

One of the most engaging parts of the episode is when Chad shares a significant leadership challenge he faced – leading a team through a major organizational change. The transparency, resilience, and adaptability required during this period provided invaluable lessons that every leader can learn from.

Advice for Aspiring Leaders:

For our aspiring leaders, Chad offers practical advice based on his journey. Continuous learning, embracing challenges, and being open to feedback are key components that Chad believes can contribute to a fulfilling and successful leadership journey.

About Our Guest

Chad Brown is a leadership engagement expert. He coaches executives and entrepreneurs in the art and science of leadership for themselves, their teams, and clients to create new, unprecedented results and experience fulfillment in their work. He thrives in extreme environments and finds comfort in difficult conversations. Over the last 5 years, Chad has trained and developed leaders at globally recognized brands like Lulu Lemon, and Ironclad Document Services along with many burgeoning start-ups.

2024-03-21T13:53:32-04:00January 24, 2024|

Creating Inclusive Workplaces: A Conversation with Sejal Thakkar

Sejal Thakkar is on a mission to educate and empower people to create a world where everyone is treated with dignity and respect. In this episode of “Training Unleashed,” host Evan Hackel engaged in a compelling conversation with Sejal, delving into the critical aspects of equity, diversity, and employee civility in the workplace.

The Hard Way v. The Easy Way?

The discussion kicks off with the question of whether companies prefer the hard way or the easy way when it comes to training and coaching leaders. Thakkar emphasizes the importance of being proactive in providing leaders with the necessary tools to prevent issues, rather than taking shortcuts that might lead to negative consequences later.

Bystander Training: Empowering the Silent Observers

Thakkar passionately advocated for bystander intervention training, shedding light on the pivotal role of bystanders in creating safe environments. By encouraging respectful and professional intervention, organizations can alleviate the burden placed on marginalized individuals and contribute to the establishment of psychological safety.

The HAT Technique

Thakkar introduces the HAT technique—an acronym for Hold Off, Ask Why, and Take Action—as a framework for mitigating unconscious biases. This technique encourages individuals to question immediate reactions, explore the reasons behind biases, and take actions that promote inclusivity.

Golden Rule? No, The Platinum Rule!

The episode concludes with a valuable tip from Sajel: adopting the platinum rule—treating others how they want to be treated. By understanding and respecting individual differences, organizations can enhance creativity, innovation, and overall workplace dynamics.

About Our Guest

Sejal is a former employment law attorney, a 2X TEDx speaker, and the Founder and Chief Civility Officer at TrainXtra, where she helps leaders create positive, safe, and respectful workplaces through customized training and coaching. She is responsible for cultivating a people-first culture at Nobody Studios.

She invites all organizations to explore TrainXtra‘s workshops and resources. Whether in-person or virtual, TrainXtra offers a diverse range of workshops covering topics such as unconscious bias, microaggressions, and fostering diversity and inclusion.

2023-11-17T17:26:25-05:00November 17, 2023|

Leading with Encouragement: A Path to a Positive Workplace Culture With John Robertson

John Robertson is the Founder and President of FORTLOG Services. John built his services with a focus on an encouragement-based approach, resolving root causes as opposed to treating crisis and transition in the workplace symptomatically, as is often the practice. In this episode of Training Unleashed, host Evan Hackle and guest John Robertson discuss how wellness is more than not being sick.

Quit playing whack-a-mole

A common practice in most workplaces is to treat a crisis when it arises. This is all done symptomatically. John’s approach centers on analyzing and confronting the root causes of problems. He underscores the significance of leaders’ roles in not just reacting to issues but comprehending why they arise in the first place. Instead of jumping up and whacking the “mole”, you need to stop talk about what the cause is.

Instead of playing the game, unplug the machine.

The Power of Encouragement

The conversation takes an authentic turn as the significance of genuine encouragement is explored. John emphasizes that effective encouragement requires leaders to be authentic and transparent in their interactions. He also highlights the challenge of time in a fast-paced work environment, where patience and encouragement may be undervalued.

Encouragement creates a culture where individuals can learn from mistakes and grow, without fear of punitive reactions.

About Our Guest

John’s been a trusted thinking partner with 30+years of assisting individuals and organizations in managing all forms of crisis/change. He leverages a values-anchored ethos as a leadership development specialist, helping organizations and individuals to define the new norm and thrive.

2023-11-17T15:48:19-05:00September 27, 2023|
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