Cordell speaks with retail guru Harry J. Friedman about Customer-Pleasing Tactics for Power Selling. Harry is a consultant and speaker on retail sales and sales management. He is the President of The Friedman Group and the author of No Thanks, I’m Just Looking. Since 1968, he has established himself as a record-breaking salesman and owner of a successful chain of retail stores. Find him at thefriedmangroup.com. – View Infographic