Cordell speaks with Eric Bloom, president of Manager Mechanics, about info tech executive performance training tactics. Eric is a nationally syndicated columnist and author of various books including The CIO’s Guide to Staff Needs, Growth, and Productivity and Manager Mechanics: Tips and Advice for First-Time Managers. Eric began his career as a software developer and moved through the ranks to CIO. He understands IT management from the bottom up. Find him at ericbloom.com